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Privacy Policy: How We Handle Your Account Information

We collect and use account details, wallet transaction records and device information to run your apksix account, verify bKash, Nagad and Rocket deposits, and keep your login secure. This policy explains what we gather, why we need it, and how you control it.

Account securityWallet transaction logsDevice fingerprintsSupport ticket historyMarketing opt-out
apksix Privacy Policy: How We Handle Your Account Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to review the information we hold, update a phone number, close your account or stop marketing messages, our support team will walk you through each step. Use any of these channels to start a privacy request, and we aim to confirm receipt the same day.

Team online

Live Chat

Open the chat bubble in the account menu, type your request and attach your account email so we can verify ownership before sharing records. The team is online daily and will log your ticket immediately.

Email Support

Send your data request to our support address with your registered email and phone number. We reply with next steps, usually within one business day, and handle deletion or opt-out requests in that same thread.

Account Settings

Visit the profile page to change your password, update contact details or toggle marketing consent. For deeper requests like data export or account closure, the settings panel shows a link to our formal request form.

DATA SAFEGUARDS

How We Protect Account and Wallet Records

Every piece of information we store goes through encryption, access controls and regular audits so your login, wallet history and betting activity stay private. We built these safeguards around the payment and security patterns Bangladesh players expect, and we keep refining them as new threats appear.

Encryption Passwords are hashed with a one-way algorithm that even our staff cannot reverse. Wallet transaction records, including bKash, Nagad and Rocket sender numbers, sit in encrypted database tables that require two-factor authentication to access.
Cookie Use We drop a session cookie when you log in so you stay authenticated across the sportsbook, live casino and slots without re-entering your password. Analytics cookies count visits and popular game categories; you can block them in your browser without breaking core account functions.
Account Security We send an OTP to your phone for every withdrawal and flag logins from new devices so you can approve or reject them. If we spot repeated failed password attempts or a sudden change in betting patterns, we freeze the account and email you before any funds move.
Retention and Deletion Active-account records stay live as long as you use the platform. When you request closure, we anonymise personal details after the retention period required by payment and gaming rules, then delete marketing data immediately. You control how long we keep your information.

Privacy Policy Questions from Bangladesh Players

We collect your email, phone number, password, device type and IP address at sign-up. Every bKash, Nagad or Rocket deposit adds a transaction record with sender number, amount and timestamp. Support tickets and bet history are also logged.

We match the sender number on your mobile wallet receipt to your account so deposits credit instantly. The transaction log helps us resolve disputes, verify withdrawals and meet financial record-keeping rules in eligible regions.

Yes. Email support with your registered account email and phone number, and we will send an export of your profile, deposit records, bet history and support conversations. We usually reply within one business day.

We anonymise personal details after the retention period required by payment and gaming regulations, then delete marketing data immediately. Active betting and transaction logs may be kept longer where local law mandates financial record retention.

We share transaction details with bKash, Nagad and Rocket processors to match deposits, and we pass bet records to game studios for back- verification. We do not sell your contact details or email list to marketers

Click the unsubscribe link in any promo email to leave the marketing list instantly. To close your account, contact support through live chat or email, confirm ownership, and we will process the closure and anonymise your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.